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Resolved: Claims denied for no reason

Update by user Jul 07, 2021

Company reviewing each claim.

Original review posted by user Jul 05, 2021
I have 7 claims that they had covered before and paid for the same medication for my dog who is blind due to Glaucoma, They have copies of the prescriptions, paid stubs, packing slips, and invoices, and are too stupid to read them. They claim that the medication does not match the Glaucoma prescription. For the past 10yrs, they have been paying these exact same medications. I have had to call them an average of 2timsd

User's recommendation: run away from this people.

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#2658761 Review #2658761 is a subjective opinion of poster.
  • Delayed response to claim
  • How they do business
  • Customer service
Preferred solution
the 7 claims that they have denied due to their stupidity to be paid cLAIMS #150..BP00737111, BP00737106, BP000737117, BP000737118, BP00731462, BP07322534, BP500705968

Takes 3-4 weeks to get reimbursed