filters
state:
Show
city:
Show
product:
Show
When you sign up they make it seem so easy to submit claims and that every thing is covered. Now I know that major pre existing conditions would not be covered, but I wasn't expecting them to deny my claim for a pre existing symptom. I have a puppy that had Giardia...
Read more
#1222115
Reply to reviews
Show

24petwatch - Ridiculous company

I do not recommend this company. My dog was deceased and they wouldn’t release my info to the rescue person that stopped and scanned my baby. I still do not have closure. I could have been contacted and buried my baby but she was put in a trash truck. Thanks 24 petwatch. Never again
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1194135
Reply to reviews
I just want to share with you the experience with 24 PetWatch microchip/ insurance company I just had. I called 24 Pet Watch today to update my phone number on my dog microchip. They first tried to upsell me on a membership. (Either $21.95 or $64.95 for lifetime.) They...
Read more
1.0
#1157546
Reply to reviews
I called to update my address and was told i would have to pay 50.00 for the to change the address , home again changed another of my pets for free so was aggrivating . skip a few years since my number hasn't changed i just leave it well call to register a new pet and...
Read more
#1132756
Reply to reviews
We enrolled our dog in the free 30 day trial of pet insurance. I never received a confirmation email after this phone call. It was in no way clearly communicated to me that we had to call and cancel the insurance after the 30 day trial period. They refused to refund...
Read more
1.0
#1126039
Reply to reviews
Show

24petwatch - Found a dog

I have been on hold right now for 30 minutes waiting to speak to a rep about a dog I found. We took her to a vet to get scanned and the vets office called 24 petwatch first as a courtesy. After being on hold for 10 minutes they had to hang up and give me the info. I'd like to find the owners but I'm stuck!!
1.0
Details
Customer service
Product or Service Quality
Staff
#1118654
Reply to reviews
24petwatch - "Service of Ecellence"
RE: KULE (WOLF) William C. Cabrera (562) 316-5871 Just to inform 24PetWatch of their deligence in locating KULE after getting out away from the house yesterday afternoon. The Micro chip intact on KULE helped KULE in coming back home that evening. The lady, an absolute...
Read more
#1111389
Reply to reviews
First off, if you want to read the entire review, please do. However, if you want the short version then I will start by saying: 1) ALL the negative comments about this company are actually true, as unbelievable as that may sound (unfortunately for me, I read the...
Read more
Anonymous
Jojbem

24petwatch and mypethealth are the same sham pet insurance ...avoid

1.8
#1101335
Reply to reviews
Show

24PetWatch 30-day free trial

Don't waste your time signing up for the free trial period. In my opinion they only want to get your billing details in the hope that you forget to cancel before the end of the trial period so that they can bill you for the annual fee. All 3 claims I submitted were denied claiming "waiting period".
1.7
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Product or Service Quality
Staff
Website
#1094956
Reply to reviews
I unfortunately did not read reviews of 24PetWatch before purchasing insurance from them - I never would have, had I seen all the negative reviews on multiple websites. I purchased insurance for my 1.5 year old dog earlier this spring (2017) from 24PetWatch, as their...
Read more
1.8
I liked
  • Cheerful customer service reps
I didn't like
  • Policy management
#1092270
Reply to reviews