Product: 24petwatch Pet Policy Claim Clear all filters (6 of 6 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I submitted all the vet's examination information for the diagnosis of this new injury - but 24PetWatch kept asking for more information that was not part of any DVM routine consult or examination. 24PetWatch asks for these random documents knowing you wont be able to...
Read more
1.8
Product
24petwatch Pet Policy Claim
#1101335
Reply to reviews
I unfortunately did not read reviews of 24PetWatch before purchasing insurance from them - I never would have, had I seen all the negative reviews on multiple websites. I purchased insurance for my 1.5 year old dog earlier this spring (2017) from 24PetWatch, as their...
Read more
1.8
Product
24petwatch Pet Policy Claim
I liked
  • Cheerful customer service reps
I didn't like
  • Policy management
#1092270
Reply to reviews
I have a 15.5 years old lab x and he had to be on this seizure medication for life.The pharmacy i went all the time always give me a "prescription receipt" and I just take that to make my claim. It was all good for 3-4 claims, suddenly one day they declined saying I...
Read more
1.0
Product
24petwatch Pet Policy Claim
I didn't like
  • Process
  • Lack of knowledge
  • Customer serivce
#1078636
Reply to reviews
I am a military veteran, and I have received more timely care from the VA than my dog received from 24PetWatch. I was denied a claim on an emergent surgery for my dog. The claim was denied because it involved my dog’s mouth. 24PetWatch stated that they don’t reimburse...
Read more
Product
24petwatch Pet Policy Claim
#987511
Reply to reviews
This is the worst of the worst when it comes to pet insurance companies and I am reviewing them on multiple sites with the hope of sparing someone else the frustration that I have been experiencing. If you enjoy excessively long hold times, only to have a rep come on...
Read more
1.0
Product
24petwatch Pet Policy Claim
#945330
Reply to reviews

24petwatch Pet Policy Claim Review

#1032646
1.0
Details
Cancelled me for non payment after I entered my cc card 2 times. Spoke with reps prior during my dogs surgery process and noone said anything. Get a letter today dated March 27 and call. Say there is only 3 day grace period. Complete BS. And called my credit card amd they say I have not had any declines inthe past two months. Funny its after I file a surgery claim.
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website