Product: 24petwatch Pet Policy Claim Clear all filters (0 of 9 reviews match)
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24petwatch - Awesome!!

This company is the best! I had to submit 2 claims within a 3yr period and both times it was an easy and smooth, fast process. Just make sure you get them all the correct info. They even cancelled my policy before I asked when my dog passed. No hassle! Thank you!! {{REDACTED}}
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24petwatch Pet Policy Claim
#1280683
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When you sign up they make it seem so easy to submit claims and that every thing is covered. Now I know that major pre existing conditions would not be covered, but I wasn't expecting them to deny my claim for a pre existing symptom. I have a puppy that had Giardia...
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24petwatch Pet Policy Claim
#1222115
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24petwatch - Ridiculous company

I do not recommend this company. My dog was deceased and they wouldn’t release my info to the rescue person that stopped and scanned my baby. I still do not have closure. I could have been contacted and buried my baby but she was put in a trash truck. Thanks 24 petwatch. Never again
1.0
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24petwatch Pet Policy Claim
#1194135
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I submitted all the vet's examination information for the diagnosis of this new injury - but 24PetWatch kept asking for more information that was not part of any DVM routine consult or examination. 24PetWatch asks for these random documents knowing you wont be able to...
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Anonymous
Jojbem

24petwatch and mypethealth are the same sham pet insurance ...avoid

1.8
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24petwatch Pet Policy Claim
#1101335
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I unfortunately did not read reviews of 24PetWatch before purchasing insurance from them - I never would have, had I seen all the negative reviews on multiple websites. I purchased insurance for my 1.5 year old dog earlier this spring (2017) from 24PetWatch, as their...
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1.8
Product
24petwatch Pet Policy Claim
I liked
  • Cheerful customer service reps
I didn't like
  • Policy management
#1092270
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I have a 15.5 years old lab x and he had to be on this seizure medication for life.The pharmacy i went all the time always give me a "prescription receipt" and I just take that to make my claim. It was all good for 3-4 claims, suddenly one day they declined saying I...
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1.0
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24petwatch Pet Policy Claim
I didn't like
  • Customer serivce
  • Process
  • Lack of knowledge
#1078636
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24Petwatch Pet Policy Claim Review

Cancelled me for non payment after I entered my cc card 2 times. Spoke with reps prior during my dogs surgery process and noone said anything. Get a letter today dated March 27 and call. Say there is only 3 day grace period. Complete BS. And called my credit card amd they say I have not had any declines inthe past two months. Funny its after I file a surgery claim.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
24petwatch Pet Policy Claim
#1032646
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I am a military veteran, and I have received more timely care from the VA than my dog received from 24PetWatch. I was denied a claim on an emergent surgery for my dog. The claim was denied because it involved my dog’s mouth. 24PetWatch stated that they don’t reimburse...
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24petwatch Pet Policy Claim
#987511
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This is the worst of the worst when it comes to pet insurance companies and I am reviewing them on multiple sites with the hope of sparing someone else the frustration that I have been experiencing. If you enjoy excessively long hold times, only to have a rep come on...
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1.0
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24petwatch Pet Policy Claim
#945330
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