Product: 24petwatch Claim Clear all filters (0 of 5 reviews match)
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Only if there was a Zero Star Rating.... The company's name changed a while ago from petcare to 24petwatch, website became extremely hard to use. There were no information on policy coverage like it used to. I had to make a few contacts to finally get my policy package...
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24petwatch Claim
I didn't like
  • Policy management
  • Lack of knowledge
  • Delayed response to claim
#701208
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very simply, it is a scam. they collect your premium for years then make every excuse under the sun not to pay you. starting with making life as difficult as possible for you when trying to contact them. 2 hour hold times and when you get someone they just continue to...
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24petwatch Claim
#638900
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Ever since Purina sold my cat insurance policy to 24petwatch, I've been frustrated. I requested a claim form (2 months) I tried to call them (3 calls, 30-45 minutes wait each time) I filed a claim for veterinary and emergency care (still haven't heard from them after...
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1.0
Product
24petwatch Claim
I didn't like
  • Lack of knowledge
  • Paperwork required
  • Customer service
#548317
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This is a rip off! Do not even bother they take your money and never pay you for a anything. After 1year of paying premiums. I submitted a claim because my dog got sick with Parvo, when I rescued him. I never got a penny back. They make it so complicated. When I...
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24petwatch Claim
#417911
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24HrPetWatch/PTZ (zillions of subsidiaries to plow through)Ins., sold by Metropolitan Ins. rep.@ Pet Expo would not honor the $50 deductible; says it is now $100, though it was $50 at time of claim submitted and I sent substantiation of this fact. Then they told...
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24petwatch Claim
#178009
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